Reference

Open hba1c Privacy Policy with clarity

Q: Who can I contact about this policy?

Send privacy requests to privacy@hba1c.asia with your registered mobile number and request type. If you contact chat first, we will direct you to the correct privacy route.

hba1c keeps account, wallet and cookie data within one privacy framework, with UPI, Paytm and PhonePe records handled for account, security and transaction checks.

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Explore how privacy works for India

hba1c Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our Privacy Policy explains what data we collect when you open an account, verify access, use the wallet, contact support, accept cookies, or request changes to your profile records. We collect data needed for account access, payment checks, fraud control, security logs and service messages. Some

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checks depend on your state, device signals, document status and local rules; access is available where local law permits. If a payment partner such as UPI, Paytm or PhonePe sends transaction confirmation, we keep the reference tied to your wallet so support can trace a failed
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credit, reversal or withdrawal query. We do not sell your personal data. Sharing is limited to service partners, payment processors, security tools and legal requests that apply to our operation.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Check privacy contact routes

Privacy questions should reach the right queue, not a general game chat. We separate account help from privacy requests so your correction, access or deletion query can be tracked with the correct reference. Before you send a request, keep your registered mobile number, account name and the payment reference ready if the matter involves UPI, Paytm or PhonePe.

Team online

Email privacy team

Write to [email protected] for access, correction, deletion or cookie queries. Include your registered mobile number and a short reason so we can match the request to the right account record.

Live chat privacy queue

Use live chat when you need help finding the correct request path. Our team can confirm what proof is needed, but sensitive changes still move through the privacy email flow.

Account request form

The account request form helps you ask for record correction, consent changes or wallet-history checks. We may ask for extra proof before changing data linked to withdrawals or identity checks.

DATA HANDLING

Browse our privacy handling practices

We handle privacy as an account function, not as a hidden clause. The data we keep has a job: opening access, confirming wallet movement, keeping session security, answering support requests and meeting…

Data collection

We collect account details, mobile verification data, device signals, login records and support messages. Each record is tied to account access, wallet safety, service delivery or a lawful request that applies to us.

Payment records

UPI, Paytm and PhonePe records may include reference numbers, time stamps, status codes and amount details. We use them to reconcile credits, withdrawals, reversals and support queries linked to your wallet.

Cookie choices

Cookies help us keep you signed in, remember basic settings and spot risky sessions. You can adjust browser controls, though some account functions may need session cookies to work correctly.

Account security

Security checks compare login patterns, device data and payment activity so we can reduce account misuse. If a change looks unusual, we may pause the request until ownership is confirmed.

Retention rules

We keep records only for the period needed for account, payment, legal, tax, security and dispute purposes. When a record is no longer required, we remove or anonymise it.

Change requests

You can ask us to correct inaccurate profile data, update contact details or explain how a record is handled. We may verify identity before making changes to wallet-linked data.

See answers about your privacy

This section answers common privacy questions before you open an account or send a request. It covers the data we collect, why wallet records matter, how cookies work and what choices you can ask us to apply. For anything tied to your account, contact us from your registered email or mobile number.

We collect details needed to create and protect your account, such as name, mobile number, login records, device signals and verification status. Wallet activity and support messages are added when you use those services.

Your mobile number helps confirm account ownership, secure login steps and match support requests. It also helps us reach you if a privacy request or payment check needs extra verification.

We keep transaction references, status codes and timing details so wallet credits, withdrawals and reversals can be checked. These records are limited to payment support, account security and lawful record duties.

Yes, you can ask us to correct inaccurate account details. For changes linked to identity, mobile number or wallet history, we may request proof before updating the record.

We keep account data for as long as needed for access, payment checks, security, disputes and legal duties. When retention is no longer needed, we delete, anonymise or separate the record.

Cookies support login sessions, saved settings and security checks. You can manage them in your browser, but blocking essential cookies may affect account access or wallet pages.

Send privacy requests to [email protected] with your registered mobile number and request type. If you contact chat first, we will direct you to the correct privacy route.

Open hba1c Privacy Policy with clarity

Check privacy contact routes

Email privacy team

Live chat privacy queue

Account request form

Browse our privacy handling practices

Data collection

Payment records

Cookie choices

Account security

Retention rules

Change requests

See answers about your privacy

01 What data do you collect when I open an account?

02 Why do you need my mobile number?

03 How are UPI, Paytm and PhonePe records handled?

04 Can I ask hba1c to correct my data?

05 How long do you keep account data?

06 Do cookies affect my privacy choices?

07 Who can I contact about this policy?

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